“Do you want to be a health and social advocate for your
patients?” A local physician asked us during a presentation on racial disparaties and equity.
My mind
began spinning to moments, small snippets which I believe have led to this
moment. I recalled my first time working in an inner city hospital while I was
a pre-med student. I was working with different physicians in the internal
medicine outpatient clinic when a patient arrived who appeared a little
disheveled. She appeared happy to see the physician, and immediately began
catching him up on where her life was. However, she had missed a few previous
appointments, and she began giving a variety of explanations: trouble finding
transportation, her son was supposed to bring her but didn’t bring her, she had
work and could not leave her shift. The physician was sympathetic and made a
light-hearted comment about his happiness that she was able to find time to
come in to care for herself.
I did
not think much of this encounter until it became repetitive, feeling like déjà
vu each time. It was not only with that physician, but with many others. Sometimes
they were non-English speaking patients. Their ages varied, their occupations
were not the same, and they did not fit a “standard” profile of patient. This
persisted when I worked in a smaller city Emergency Department as a scribe when
patients gave similar reasons for not being able to see their primary care
provider before their issue became emergent, their pain forcing them to put
themselves first. The worst of this was when the problem became terminal and
the “what if they had come sooner” thoughts set in.
The
truth is advocacy is a huge part of medicine. Most of us are called to medicine
for our will and drive to hold someone’s tender life in our hands, hold it
gently but firmly, and do our best to release their life intact, safe, and
whole. We hope that the impressions from our hands will leave some kind of
lasting impact on their life, one that will leave them prioritizing their
health because they love and care for their own well-being as much as they do
someone else’s. We want to teach all patients to understand why coming in is
important and help them foster a desire to be compliant with their treatment
plans.
This
question was important, but I was left with a feeling of uncertainty about our preparedness.
Personally, I am frequently critiqued for my “idealist” perspective of medicine.
I hope, dream, aspire, and desire all these “perfect” outcomes for every one of
my future patients. What the journey to medical school has taught me though is
this field is far from idealistic, and I often try to change my language to
something more concrete and tangible, as tangible as those lives that will be
in the palms of my hands.
I
believe that the key to being an advocate is realizing that there is so much to learn. Always. I think back
to my time on a medical mission trip in the West Bank, how I believed that
living there had equipped me to understand these patients and their lives. The
truth is that just because I could speak their language did not enable me to
understand the intricate language of their lives. Did I find commonalities that
I could build a foundation from? Of course.
However, there were greater
barriers that I found between us that I did not expect, and I believe that my
confidence regarding my preparedness led to many moments that humbled me and
showed me exactly how much remained out of my scope of understanding. It was as
though I thought I had built a stable bridge, and yet I noticed as I made it
halfway across this bridge that the other half was incomplete. There was much
more work to do, and the effort had to come from my experiences with anyone I
could encounter while seeking cultural awareness.
The physician waited patiently as the quiet room became even quieter. I could hear
the ticking of my classmate’s brains as we all looked internally to catch hold
of that desire to be patient advocates. However, I remained held by these “what
ifs”, the incomplete bridge, and the missed appointments. Our desire to be
patient advocates was just that: a desire. An idea. A perfect line to add to an
essay, to say in an interview. So let’s make this tangible. The truth is that
most medical students come from some kind of privilege, and I do not only mean
financially. We are living in a bubble of education. We have had the
opportunity to choose the communities we invest our time in and what people we
are exposed to. For many of us, perhaps we sought the underserved communities.
However, at the end of the day, we each retreated back to our worlds buried in
readings, exams, and the sheltered walls of our institutions. Surely, these
experiences drove our passions and shaped us into the individuals we are today
who seek to hold a life in their hands, but we remain students with this
opportunity to be receiving this education.
Every
patient interaction in the communities will contribute to our formulation of a
narrative regarding the patients and issues we will face in our future. They
remain small snippets that will help form a grander narrative and will make
these issues far more real to us. Despite our own experiences that we have
brought along with us into this field, there remains another narrative we do
not know well enough because we did not live it. May we all seek exposure to
the stories that will change our idea of human stories, force us to shift our
perspectives, and most importantly, enable us to be empathetic care providers
capable of holding someone’s tender life in our hands and do our best to
release their life intact, safe, and whole.
ReplyDeleteThank you for sharing this. It’s truly inspiring. I kept thinking about what you said of privilege. It’s not necessarily negative in your context- the socially conscious care provider. it’s actually empowering. It takes awareness to utilise that privilege in helping those who lack it :)